77bet Privacy Policy

This Privacy Policy ("Policy") describes our commitment and approach to protecting the personal information of 77bet platform users. By using the 77bet website, mobile application, or any of our services, you are considered to have accepted the terms of this Policy. Alongside reading this Policy, we recommend reading our Terms and Conditions, as both documents complement each other.

In this Policy, "personal information" means any information that can directly or indirectly identify an individual. This includes name, mobile number, email address, payment details, and browsing behaviour. "Processing" means any operation involving collection, storage, modification, transfer, or deletion of information.

This Policy applies to all digital services of 77bet — including the web portal, Android and iOS applications, live chat support, and all other channels.

77bet collects information from the following sources:

2.1 Information Provided Directly

Information you provide at the time of account registration, such as your full name, date of birth, email address, mobile number, and payment details. Copies of a national identity card or other government-issued documents may also be collected for age verification.

2.2 Automatically Collected Information

When you use the 77bet platform, the following information is collected automatically:

• Device type, operating system, and browser version
• IP address and approximate location
• Session duration, pages visited, and click patterns
• Information collected via cookies and similar tracking technologies
• Login time, transaction history, and betting activity

2.3 Information Received from Third Parties

Partial financial information may be received from payment gateway providers such as bKash, Nagad, Rocket, and bank transfer services when transactions are processed. Approved third-party providers may also be used to assist with the identity verification process.

Your information is used for the specific purposes described below:

• To manage account registration, identity verification, and login security
• To process deposits and withdrawals
• To improve 77bet's service quality and measure user experience
• To prevent fraud, money laundering, and other unlawful activity
• To maintain a responsible gaming environment by identifying potentially harmful betting behaviour
• To meet legal obligations
• To provide customer support and resolve complaints
• To manage promotional communications where applicable (with your consent)

77bet applies industry-standard technical and administrative measures to protect your information. SSL (Secure Socket Layer) encryption is used to keep all data exchanged between your browser and our servers secure. Stored data is held in encrypted databases and managed under strict access controls.

Staff are granted access only to the amount of information required for their role. Suspicious activity is monitored automatically, and a rapid response procedure is followed for any security incident.

Data is retained for as long as your account remains active and, after account closure, for as long as required by legal obligations.

77bet never sells your personal information. However, information may be shared with approved third parties in specific circumstances:

5.1 Service Providers

Third-party organisations that handle payment processing, identity verification, customer support software, and server infrastructure receive only the limited information necessary for their assigned function. Confidentiality agreements are in place with these organisations.

5.2 Legal Obligations

77bet may be required to disclose information as part of a court order, regulatory authority demand, or legal process. Information may also be shared with relevant authorities in compliance with anti-money laundering regulations.

5.3 Business Restructuring

User information may be transferred in the event of a company merger, acquisition, or asset sale. Affected users will be notified in advance of any such change.

Cookies are used on the 77bet website. Cookies are small text files stored in your browser that help remember your identity and preferences.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Remember preferences such as language and layout settings. These are optional.
• Analytics cookies: Used to analyse user behaviour and improve service quality.

Cookies can be deleted or disabled from your browser settings, though doing so may affect some platform functionality.

As a 77bet user, you have certain rights over your own information:

7.1 Right to Access

Upon request, 77bet will provide details of what information it holds about you. This request can be made through our support channels.

7.2 Right to Correction

If your account contains incorrect or incomplete information, you can request that it be corrected. Additional documents may be requested if identity verification is required.

7.3 Right to Deletion

In certain circumstances you can request deletion of your account and associated information. However, this right may be limited where legal obligations or ongoing investigations apply.

7.4 Right to Object to Processing

You can request at any time that your information not be used for promotional communications. This right does not apply to processing that is necessary for operating the core service.

77bet explicitly prohibits account registration and use of its services by anyone under the age of 21. If a minor is identified during the age verification process, the account will be suspended immediately and any collected information will be securely deleted.

Further details on age verification and self-exclusion can be found in the Responsible Gaming guidelines.

Your information may be stored on servers located outside Bangladesh as required for the operation of 77bet's services. Such transfers comply with applicable data protection standards and are carried out under protective agreements.

The 77bet platform may contain links to third-party websites. 77bet is not responsible for the privacy practices of those external sites. We recommend reading the privacy policy of any external site before visiting it.

77bet reserves the right to update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email address or a clear notice will be displayed on the platform. Continued use of the service after a change constitutes acceptance of the updated policy.

For more information on any aspect of this Policy, you may find answers in our FAQ section.

This Privacy Policy is drawn up in accordance with applicable international data protection regulations. Any dispute relating to this Policy will first be addressed through 77bet's support team.