77bet Responsible Gambling — Your safety is our priority

Gambling is genuinely enjoyable only when it stays in control. 77bet believes that betting is a form of entertainment — not a solution to problems. On this page you will find our protection tools, warning signs, and ways to get support.

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Why is responsible gambling important?

At 77bet we believe that casino and sports betting is a legitimate form of entertainment — but it only stays enjoyable when a player engages consciously and within their limits. Betting should not be used as a way to escape financial stress or emotional pressure.

Users must be at least 21 years old to take part in any betting or casino activity on our platform. There is no provision for minors to create an account or play on this site, and it is strictly prohibited.

Under 77bet's Terms and Conditions, age is confirmed at the time each account is verified. If underage use of any account is suspected, we reserve the right to suspend it immediately.

Ask yourself a few questions before you play: Are you betting with money whose loss would affect your daily life? Are you losing track of time while playing? Are you hiding your gambling from family? If the answer to any of these questions is yes, that is a warning sign.

Detailed information on using responsible gambling tools is available in our FAQ section. If you want to know about our data protection practices, read the Privacy Policy page.

Tools to protect yourself

Deposit Limit

Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, changing it takes some time — this is intentional, so that decisions are not made impulsively.

Session Time Limit

Set a cap on how long you play in one sitting. Once the set time has passed, you will be alerted automatically. Long sessions weaken your ability to make sound decisions.

Self-Exclusion

You can lock your account for a set period (from 30 days up to permanent). During this time, logging in will not be possible. Simply contact support to activate it.

View Betting History

Your account keeps a full history of every bet, deposit, and withdrawal. Review it regularly — it will help you understand your spending patterns.

Take a Break

You can take a cooling-off period of 7, 14, or 30 days. During this time, betting will be completely suspended. You will also not receive any promotional emails or notifications.

Loss Limit

Set a limit on how much you are willing to lose within a given period. Once the limit is reached, your account will stop you automatically.

To use these tools, contact 77bet's 24/7 live chat support or write to the support email. Our team is always ready to help in both Bengali and English.

Warning signs

Problematic gambling patterns often develop gradually and are not easy to notice. If you observe any of the signs below in yourself or someone close to you, act on it right away.

Placing more bets to try to recover lost money — this "chasing losses" tendency is one of the key signs of a problem.
Lying to family or friends to hide the time or money you spend on gambling.
Betting with money set aside for rent, food, or other essential needs.
Trying to stop gambling but being unable to — losing control.
Using betting to cope with a bad mood, restlessness, or low feelings.
Spending so much time gambling that work, studies, or relationships are being neglected.
Taking on debt or borrowing money to fund gambling.
Feeling intense discomfort or irritability when unable to gamble.

If even one of the signs above applies to you, take it seriously. Acknowledging the problem is the first and most courageous step.

Assess yourself

Ask yourself the questions below. They will help you understand whether gambling is still under your control.

In the past month, have you ever felt that you bet more than you should have?

Has a family member expressed concern about your betting?

Do you now need to spend more money to get the same enjoyment you used to get from a smaller amount?

Do you think about betting just before going to sleep or as soon as you wake up?

After a big win, were you unable to stop and ended up losing it all by playing on?

Have you moved money away from another need in order to fund betting?

If even one answer is "yes", stop now and consider getting support. Our support team is with you seven days a week, twenty-four hours a day.

Where to find support

77bet Live Chat Support

Click the live chat button at the bottom right of the site to speak directly with one of our responsible gambling specialists. The service is available in both Bengali and English, 24 hours a day.

Email Support

You can send requests for self-exclusion, limit changes, or account closure by email. Our support email address is: [email protected]

Family Support

Talk to trusted family members. Emotional support from people close to you is one of the most effective forms of help on the road to recovery. They can also request that your account be blocked.

Professional Counselling

Seek help from a mental health professional or psychologist. Several government and private mental health services in Bangladesh are available free of charge or at low cost.

Support Groups

Connecting with others who are facing the same difficulties can build inner strength. Look for gambling support groups locally or online.

77bet's commitment

77bet is more than a betting platform — we care about the overall wellbeing of our users. Building a culture of responsible gambling is not just a matter of rules for us; it is part of our core values.

We verify the age of every new account. You can read more about 77bet's values and purpose on our About Us page.

Strict age checks during account verification — no one under 21 is permitted to register.

When suspicious betting behaviour is detected, our team reaches out proactively.

Self-exclusion requests are actioned within 24 hours.

Responsible gambling reminders are included in promotional messages.

The support team receives dedicated training on responsible gambling.

Account control options are available for parents to prevent minors from gaining access.

Responsible Gambling FAQ

Contact our 24/7 live chat or email support and request self-exclusion. Specify how long you want the break to last — 30 days, 6 months, 1 year, or permanent. Once we receive your request, we will action it within 24 hours.

Yes. If you are unable to make the request yourself, a trusted family member can contact our support team. They will need to provide their relationship to the account holder along with some relevant details, which we will verify.

Yes, a deposit limit decrease takes effect immediately. However, increasing a limit requires a set waiting period — usually 7 days. This is intentional, so that decisions are not made in the heat of the moment.

Your account balance remains fully safe during self-exclusion. At the end of the exclusion period, or in special circumstances, you can withdraw your existing balance by contacting support.

No. The minimum age to take part in any betting or casino activity at 77bet is 21. Age is verified at account registration and at the time of withdrawal requests. If underage use is suspected, the account is suspended immediately.

In Bangladesh, government mental health hospitals and various private psychology centres offer counselling at no charge or at subsidised rates. Our live chat support team can also point you to local resources and guidance.

No. Any attempt to open a new account using your details during self-exclusion will be detected and blocked. We are committed to keeping these responsible gambling measures effective.